to Gartner Group, telecommunications costs are one of the top five
corporate expenses. However, an average of 8-12% of those expenses are
billed in error. It’s no surprise. Telecom-munications has become a
complex environment and the industry is in a constant state of flux,
especially with the many mergers and acquisitions that have recently
occurred. Accurate billing continues to be a major challenge for the
communications service providers. Therefore, businesses like yours
face the daunting responsibility of managing this expense.
Group also found it is not unusual for an enterprise to overpay
(telecom costs) 5% to 10% each month.
Adds Andrew Backover in USA Today, “Companies spend 5% to 35%
more than they need to, experts say, because they pay for services
they don’t use. They
miss the hidden charges and fees disguised as taxes on the bill.”
are many good reasons why businesses are paying more than they should
for telecom services and why they may not have taken steps to correct
monthly billing statements are lengthy and difficult to read, and
even more difficult to audit
have multiple communications vendors with different billing
may have many different business locations
staff focuses on other areas
in the company holds the mistaken belief that the company’s
telecom costs are a relatively minor expense and/or a fixed cost
of doing business
addition, as voice and data communications continue to merge and look
like a single service, IT Departments in many organizations are
increasingly taking over the responsibility for telecommunications.
MIS may simply not be familiar with legacy telecom billing and
services that are often different from the data equipment and services
they are used to supporting.
Advocacy Group provides a staff of auditing professionals with
telecommunications expertise that understand telecommunications
carriers – their billing systems and deficiencies, their networks,
and their contract terms and conditions. This combination of skills
allow the ADVOcacy Group to reduce your telecommunications
expenditures. We have the expertise to audit, manage, reduce and
control telecommunications expenditures.
Advocacy Group does not represent any telecom carrier, vendor or
service provider. We are a
completely independent auditing and consulting firm that performs an
unbiased review of your services.