Corporate Overview

The Advocacy Group offers a variety of auditing and consulting services to businesses in need of proven talent in the telecommunications field. Our knowledge base draws on years of experience working with communications providers and successfully serving customers in this complex industry.


Specializing in the audit of your telecommunication expenditures, and the assessment of vendor contracts you have in place or are beginning to negotiate, we offer capabilities not found in most consultancies of this type. We have in-depth experience with service provider billing systems and processes. With a significant portfolio of  successful customer engagements, we are well equipped to deliver the results that you expect.

In performing the telecommunications audit, weíll care for all necessary functions to correct billing errors and negotiate any credits due from your vendors. If you are considering making changes to your existing network, we will evaluate new vendors and services on your behalf, so you are assured of having the most reliable services at the best possible rate. If you are in need of project management support or someone to perform day-to-day telecom tasks, our experienced staff can provide those resources.


Leadership Team

 

Patricia Ostrowski and James Lowery founded The Advocacy Group.  Both have former executive level experience, Patricia at Universal Access, Winstar, Telecomm Industries and Ameritech/SBC, James at AT&T, Telecomm Industries and Ameritech/SBC.
 
Both had responsibilities in marketing, sales, contract negotiations and management, tariff development and interpretation, and cost containment.  Former clients and vendors included small businesses through international enterprises, long distance companies and local service providers.  With the desire to provide clients with a completely unbiased assessment of their telecommunications expenditures they formed The Advocacy Group.

 

The Advocacy Group Consulting & Audit Team


The Advocacy Group has a talented pool of resources that we engage based on client needs. 
These experts are selected based on their core competencies and industry experience. As a result, we can assign resources to your firm that match your firmís requirements and work within your corporate culture. 
This combination coupled with our expert implementation enables us to offer customized solutions on every assignment.


Patricia Russell

Pat spent 26 years at AT&T (formerly Illinois Bell Telephone, Ameritech, Southwestern Bell Communications) and its affiliate companies in sales and marketing management positions. Pat has extensive experience with telecom and datacomm networks and the associated billing systems, as she designed networks and developed network products while at AT&T. Most recently, Pat worked at Tellabs in a global sales support role. Tellabs designs and manufactures telephone and datacomm equipment used by the major phone and wireless providers throughout the world.

 

Mike Quiroz

Mike comes to The Advocacy Group with a wealth of telecommunications experience. For almost thirty years, he worked in the Bell System - AT&T, SBC, Ameritech, and Illinois Bell Telephone - in a variety of positions. His extensive experience in both network design and customer support make him uniquely qualified as a specialist in the Advocacy Groupís areas of concentration Ė Telecomm Audits, Telecommunication Expense Management, Project Management, and Contract Negotiations. Mike regularly makes his in-depth knowledge of networks, equipment, and billing systems available to our customers.

Don Cote

Donís 45 years in the telecommunications industry make him an invaluable resource at the Advocacy Group. He worked at AT&T and their associated companies for over thirty years in network, engineering, marketing, and sales positions. Following that, Don held executive and leadership positions at Seraphim Information Systems, Telecomm Industries, and MillCreek Communications for another fourteen years. Don is the expert on most matters relating to the legacy of the telecomm carriers and the industry in general.

 

Cathy Molck

Cathy has more than 30 years of experience that included responsibility in customer service, sales, and business development at multiple companies including AT&T (formerly Illinois Bell Telephone, Ameritech, Southwestern Bell), Winstar, ICG Communications, Conference Plus, and Spirent Communications.   In addition she held various senior management positions that included managing large teams as well as strategic planning for change and growth.  Her significant experience in voice and data networks plus customer premise equipment serve well for auditing and consulting.


 

 

For more information, contact us at:
Phone:  630-850-3703

E-mail:  info@theadvogroup.com

 

 

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