Frequently Asked Questions

 

Iím thinking about a telephone expense audit for my company. What can I expect to pay? What do I need to do to get started?

There are no up front fees required to perform an audit. You are only billed after the savings are implemented and actually received by you in the form of a refund check from your service provider or as a reduced rate or credit on your bill.

In order to get started, you would need to:

1.  Provide us with a copy of your telephone bill.

2.  Sign a letter of agency so we can call your service provider to obtain additional records and talk to them about your account.

3.  Sign our contract.

We do all the rest. After we review our recommendation with you, any savings you want to implement will be handled by us with your service providers.

 

When should I consider outsourcing the Telemanagement tasks at my company?

You may want to consider outsourcing Telemanagement type tasks if you observe that your company does not have enough personnel to complete tasks such or adds, moves, & changes in a timely manner. Also, if you lack the time, resources, and skills to properly review and audit your monthly invoices, or you struggle to understand new services, plans, and rates, you may want to outsource these responsibilities.  In most cases, an outsourced Telemanagement provider can care for these tasks in an efficient and cost effective manner.

 

How do I know if a telecom bill audit is needed?

Highly respected analyst organizations like the Aberdeen Group or the Gartner Group agree that the annual telecom expense error rate at most companies can be as high as 15%. If you are not currently reviewing existing telecommunications bills for accuracy, if you have a large number of telecom vendors, or if you have many telecom invoices, if you have multiple locations, a bill audit can help you gain control of, as well as reduce, your telecom expenses.

 

 

 

For more information, contact us at:
Phone:  630-850-3703

E-mail:  info@theadvogroup.com

 

 

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