Collect and analyze client telecommunications information including contracts, invoices, usage reports, inventory data and customer service records from their various providers.
Provide a detailed inventory of all services that a client is being billed.
Verify compliance with existing service contracts.
Identify facilities a client is being billed but is not utilizing.
File claims on a client’s behalf for all over-billings and incorrect charges and manage the process through receipt of a refund.
Identify future cost savings and process improvements.
Maintain the inventory on an ongoing basis. This will
include a schedule of contract (and service) expiration dates.
Review entire invoice for accuracy.
Implement the process where all bills are paid on time to avoid late charges.
Dispute all erroneous charges with the carriers.
Provide Client a report of all invoice disputes filed, all credits and refunds obtained and the total amount recovered.
Provide Client a report that will show variances between monthly invoices on the same accounts. This report can be used to resolve any unauthorized expense increases.
Provide Client a customized report detailing spend on each account issued on a monthly basis.
Evaluate and manage changes to internal processes.
Identify circuits and existing services
Uncover network optimization and service migration opportunities
Provide guidance on service provider and carrier options
RFP and manage RFP
Manage network implementations
Review and propose contract terms and conditions.
Provide advice and guidance on carrier options in your area.
Determine estimated savings/recommendations.
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